We started 3MBK technologies Private Limited in 2015, with just two members and myself, and in 2019 March, we got a license in UAE too.
After a short stint as a trainee for 6 months in Technopark, right after Engineering, I started my career in Dubai as a software engineer working with Sun Insurance Brokers, Dubai. This was one of the top most Insurance Broking companies in Dubai dealing with multiple insurance products – from Motor, Medical, Home Content and so on. This gave me the exposure to the insurance domain.
Being a technology enthusiast, I kept progressing from Windows application development to Web, UI design, Database design, and then finally mobile application development.
Armed with the confidence of leading software development right from design to deploy, I set out to create 3MBK Technologies.
As an organisation we have four main departments - Admin, HR, Development and Finance. The crux of the organisation now is certainly our development team, the remaining three keep the engine running smoothly. Within the Dev team we take care to have minimal levels of hierarchy as we are a Startup. Every team member is important. This brings about surprising amounts youthful energy to the table and everybody pulls weight together.
We are both a product and service based company. Our main products are in the healthcare/medical domain. We have Medilinez© - which is an Insurance Management Suite for Insurance companies, Insurance Third Party Administrators, Brokers and Medical Providers like Hospitals and Clinics.
Other products include DRL© - Revenue Cycle Management, Clinical Management systems. We also provide mobile apps for these applications.
Our services include website designing and logo designing, while this is not the main focus, we do it mainly to support our clients.
Our USP is that we think from the perspective of the customer. We are not rigid, and say ‘this is how it works’. We work alongside the client and provide customisations to fasten their business process. We understand that time is money, so we have perfected many time saving features in our applications. We also strive to keep our designs clean and fresh, easy to navigate, requiring minimal user training.
As a Startup, most of our initiatives centered on creating efficiency in business operations by automating manual processes where possible. We are now at the drawing board, with a plan to develop an innovative product that will cater to our Indian audience. Till date we worked without any funding or investor support. We are considering looking for an investor to support this endeavour, if the right person, who believes in it just as we do, comes along, we will be open for business .
With experience comes knowledge of how we can fail. But I also believe someone with less experience but great passion can make things work. Our team is a mix of young and experienced, but with plenty of youthful energy.
Medical insurance is an ever changing landscape especially in the Middle East. Day by day, regulations and laws to address data privacy and transparency of insurance handling keeps changing. So we have to be on our toes and align to industry standards rapidly else the client will be penalised.
In the initial days when we were just starting off, we have had issues where a competitor of our client tried to bring down our system. In a way, it was a blessing in disguise, because we fought back, sometimes working nights in a row, and recovered and helped our client get back on its feet.
Now all our developers are trained to understand that the first place to ensure security is at the code level. Security testing is emphasised by our testing team too. We also work with clients to perform security and penetration tests on the software to ensure nothing is missed.
The biggest achievement is still being here after 4 years in this highly competitive space in UAE and getting recognised as a game-changer and as a trusted partner.
If you look at Medilinez, it handles two types of data – Medical and Money. Both are highly sensitive as far as the client is concerned. They themselves have made a promise of protecting the medical data of their customers- clinics, hospitals- who in turn handle patient data, and ensuring payments are made on time and money they owe are not erroneous. When 3MBK is entrusted with enabling that promise which goes atleast two levels down upto the patient – it comes with a huge responsibility. And we do not take it lightly.
We started our operations in Kowdiar Trivandrum in 2015, with just 2 staff. Now we have grown to a 25 plus member team. Our team is based in India, Technopark and Kowdiar. 90% of our client base is in the UAE. Revenue has been decent for a Startup without any funding or investors upto this point. We are looking out for serious investors now to set momentum to the growth plans we have. We see a serious interest in the market for our products.
We want to give our clients an ever superior experience, and safeguard the trust they place with us. We are committed to continue protecting their data, and make it easier on their daily operations, by efficient handling of data and processes. I know, and my team knows that we have to keep adapting to industry standards at the same time changing the way we think in terms of maintaining and managing a software.
Anybody not focusing on how to utilise robotic process automation (RPA) and Artificial Intelligence (AI) will become redundant soon. The next focus for our team will be in these avenues.
Reach out at 055 5919 838 or drop us an email : care@wififixing.com – your flawless Wi-Fi experience awaits!. Sometimes moving a manual process to a nightly job can save millions of rupees annually.
Developers should understand the big picture, why are they writing a piece of code. How does it help the end user? What will their code do to a business. They must understand the huge responsibility that’s placed in their hands. At 3MBK, I ensure that my team knows the big picture. The impact they make to a business.
Beautiful design and efficient workflows contributes to productivity in business in unimaginable ways. Whatever we develop in software, it should have a design that had some thinking that went into it. If it is a website, who will be the users of this page? Will colour blind people be able to navigate this page? If the software is going to be accessed on a tablet, how far are the buttons placed from the thumb positions? How many mouse clicks will be required to complete a form? How long does it take to generate a report?
A client when they decide to trust us, we know how important it is to honor that trust. That comes with an ownership of the services that their business renders and working as a team.
